Accessibility Policy
Last Updated: February 11, 2026
Effective Date: February 11, 2026
1. Our Commitment to Accessibility
Unglaz is committed to providing an inclusive and accessible online experience for all users, including individuals with visual, auditory, physical, cognitive, and neurological disabilities, as well as users of assistive technologies such as screen readers, magnifiers, and alternative input devices.
We aim, where reasonably possible, to design and maintain our Website (www.unglaz.com) in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), to enhance usability and accessibility. Where WCAG 2.2 criteria are not yet fully implemented, we maintain compliance with WCAG 2.1 Level AA as a baseline.
2. Accessibility Measures
To support accessibility, we have implemented a range of measures intended to improve the user experience, including but not limited to:
Keyboard navigation functionality to allow site use without a mouse.
Design practices intended to support compatibility with commonly used screen readers and assistive technologies.
Use of alternative text for images where feasible to support screen reader interpretation.
Clear, legible fonts and color contrast designed to enhance readability.
Support for text resizing without loss of functionality.
Logical page structure with consistent navigation, headings, and labels.
Forms designed with labels, focus indicators, and error messaging intended to improve accessibility.
Captions or transcripts for video content where reasonably applicable.
Focus management and visible focus indicators for interactive elements.
Touch target sizes designed to meet minimum accessibility guidelines for mobile users.
3. Ongoing Accessibility Efforts
Accessibility is an ongoing process. Unglaz regularly reviews its Website and practices to identify opportunities for improvement, which may include:
Periodic accessibility reviews or assessments.
Consideration of user feedback related to accessibility.
Ongoing awareness and training efforts related to accessible design and content.
Testing with assistive technologies as part of Website updates and development cycles.
3.1 Last Accessibility Review
The most recent accessibility review of the Website was conducted in February 2026. Unglaz conducts accessibility reviews periodically, and the next review is anticipated within twelve (12) months of the last review.
4. Known Limitations
While we strive to ensure that all areas of the Website are accessible, certain limitations may exist due to the complexity of content, third-party integrations, or evolving accessibility standards. Currently known limitations include:
Certain product images may have limited alternative text descriptions. We are working to improve image descriptions across the catalog on an ongoing basis.
Some interactive elements or dynamic content loaded by third-party services may not be fully compatible with all assistive technologies. See Section 5 for details.
PDF documents or downloadable content may not be fully accessible. Where possible, equivalent information is provided in accessible HTML format.
If you encounter a specific limitation not listed above, please contact us as described in Section 8 of this Policy. We will make reasonable efforts to provide an accessible alternative.
5. Third-Party Content
Certain third-party tools, services, or plugins used on the Website, including payment processors, analytics services, and social media integrations, may not be fully accessible or may not fully conform to accessibility standards. While we encourage third-party providers to offer accessible solutions and consider accessibility when selecting service providers, Unglaz does not control these services.
If you encounter accessibility barriers related to third-party content, please contact us and we will make reasonable efforts to assist, including providing alternative means to access the affected content or complete the affected transaction.
6. Assistive Technology and Browser Compatibility
The Website is designed to support commonly used assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver) and browser accessibility features such as zoom and text resizing.
The Website is optimized for recent versions of major browsers, including Chrome, Safari, Firefox, and Microsoft Edge.
If you experience compatibility issues with a specific assistive technology or browser, please contact us and we will make reasonable efforts to address the issue or provide an alternative means of access.
7. Alternative Access
If you are unable to access any content or complete any transaction on the Website due to an accessibility barrier, you may contact us directly for assistance:
Email: support@unglaz.com
Subject Line: Accessibility Assistance
Our team will make reasonable efforts to assist you, including processing your order, providing product information, or completing other transactions via email or other accessible means.
8. Feedback and Contact Information
We welcome feedback regarding the accessibility of our Website. If you experience difficulty accessing any part of the Website or wish to report an accessibility issue, please contact us:
Email: support@unglaz.com
Subject Line: Accessibility Feedback
When contacting us, please include, where possible, the specific page or URL involved, a description of the issue encountered, and the assistive technology or browser being used.
Response Commitment: We will acknowledge receipt of accessibility feedback within five (5) business days. We will make reasonable efforts to investigate the reported issue and provide a resolution, workaround, or status update within thirty (30) business days of receipt.
9. Accessibility Conformance
Unglaz endeavors to conform to applicable accessibility laws and standards, including:
The Americans with Disabilities Act (ADA), Title III, as interpreted by federal courts to apply to websites and digital services that serve as a place of public accommodation.
The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as the primary technical standard for Website accessibility.
The European Accessibility Act (Directive 2019/882), which establishes accessibility requirements for products and services, including e-commerce websites, offered to consumers in the European Union.
Other applicable accessibility laws and regulations in jurisdictions where Unglaz operates or serves customers.
9.1 Conformance Reporting
An accessibility conformance summary based on VPAT (Voluntary Product Accessibility Template) format is available upon request. To request a copy, contact us at support@unglaz.com with the subject line "Accessibility Conformance Report."
10. No Absolute Guarantee
While Unglaz is committed to improving accessibility, we cannot guarantee that all content or features of the Website will be accessible to every user at all times, particularly as technologies, standards, and user needs evolve.
This Policy reflects our current accessibility practices and commitments and does not create any additional legal obligations beyond those required by applicable law.
11. Future Improvements
Unglaz remains committed to enhancing the accessibility of its Website over time and will continue to evaluate and improve accessibility practices as part of its ongoing development efforts.
We will update this Policy periodically to reflect changes in our accessibility practices, applicable standards, or legal requirements. Any updates will be published on this page with a revised "Last Updated" date.