Your Security Policy

At Unglaz, we prioritize the security of your personal information and transactions. We implement robust measures to protect your data from unauthorized access, breaches, or misuse. This policy outlines how we safeguard your information and what steps you can take to help ensure your own security.

  1. Secure Transactions

1.1 SSL Encryption
All transactions on the Unglaz website are protected using SSL (Secure Socket Layer) encryption technology. SSL ensures that your sensitive information, including payment details, is securely encrypted during transmission between your browser and our servers.

1.2 PCI-DSS Compliance
To process payments securely, we comply with the Payment Card Industry Data Security Standards (PCI-DSS). Our payment processors (e.g., PayPal, Stripe) ensure that your financial data is handled securely and is not stored on Unglaz servers.

1.3 Payment Security

  • Unglaz does not store credit or debit card numbers or any sensitive payment information.
  • All payment information is securely processed by trusted third-party payment providers.
  1. Account and Personal Data Security

2.1 Account Passwords
To help protect your account:

  1. Use a strong, unique password with a combination of letters, numbers, and symbols.
  2. Avoid sharing your account login credentials with others.

Unglaz will never ask for your password via email, phone, or chat. If you suspect unauthorized access, please reset your password immediately and contact us at security@unglaz.com.

2.2 Two-Factor Authentication (2FA)
We may introduce two-factor authentication as an added layer of security for your account. You will be notified if this feature is available.

2.3 User Responsibility
You are responsible for keeping your devices, browsers, and network secure when accessing the Unglaz Website. Ensure that antivirus software and firewalls are enabled on your devices.

  1. Data Protection Measures

3.1 Encryption at Rest and in Transit

  • Personal data is encrypted both in transit (during transmission) and at rest (when stored).
  • This ensures that even if unauthorized access occurs, the data cannot be easily decrypted or misused.

3.2 Access Controls
Access to personal information is strictly limited to authorized personnel and trusted service providers who require it for legitimate purposes (e.g., order processing or customer support).

3.3 Monitoring and Intrusion Prevention
We utilize tools and technologies to:

  1. Monitor Website traffic for suspicious activities;
  2. Detect and prevent unauthorized access or cyberattacks;
  3. Regularly update our systems to address security vulnerabilities.
  1. Security Audits and Assessments

4.1 Regular Audits
Unglaz conducts regular internal and third-party security audits to:

  1. Identify and resolve vulnerabilities;
  2. Ensure compliance with security standards (e.g., GDPR, PCI-DSS).

4.2 Penetration Testing
We periodically perform penetration tests to simulate cyberattacks and strengthen our defenses against potential threats.

  1. Fraud Prevention

5.1 Fraud Detection Tools
We use advanced fraud detection systems to monitor transactions and identify suspicious activities, such as:

  • Unusual order behavior;
  • Multiple failed payment attempts;
  • Orders from high-risk regions.

5.2 Verification Requests
In cases of suspected fraud, Unglaz may request additional verification, such as:

  1. Identity confirmation (e.g., government-issued ID);
  2. Payment authorization verification.

If we cannot verify the legitimacy of an order, we reserve the right to cancel it to protect all parties involved.

  1. Data Breach Response

6.1 Immediate Action
If a data breach occurs that compromises your personal information, Unglaz will:

  1. Investigate and contain the breach promptly;
  2. Notify affected Users within 72 hours, as required by GDPR or applicable laws.

6.2 Information Provided
We will communicate the following details:

  • Nature of the breach and type of affected data;
  • Measures we have taken to contain and resolve the issue;
  • Recommendations for protecting yourself (e.g., password resets, monitoring financial accounts).

6.3 Regulatory Notifications
If required, we will notify relevant data protection authorities and comply with all legal obligations.

  1. Protecting Minors

Unglaz is committed to protecting minors' information. We do not knowingly store or process personal information for individuals under the age of 18. If you believe a minor’s data has been compromised, contact us immediately at security@unglaz.com.

  1. Phishing and Scams

8.1 Recognizing Scams
Beware of phishing attempts impersonating Unglaz. We will never:

  1. Ask for your password or sensitive financial information via email;
  2. Send links asking you to update payment details outside of our secure Website.

8.2 Reporting Scams
If you suspect a phishing attempt or fraudulent activity:

  • Do not click on any suspicious links;
  • Forward the email or report the incident to security@unglaz.com.
  1. Your Role in Security

While Unglaz takes all reasonable steps to protect your data, you can enhance your security by:

  1. Using strong and unique passwords;
  2. Avoiding public Wi-Fi when making purchases;
  3. Keeping your devices updated with security patches and antivirus software.
  1. Updates to This Policy

We may update this Your Security Policy to reflect new security practices, technologies, or legal requirements. Updates will be communicated through:

  1. A prominent notice on our Website;
  2. The updated “Last Updated” date at the top of this page.
  1. Contact Us

If you have any questions, concerns, or security-related issues, please contact our dedicated security team:

Email: security@unglaz.com
Subject Line: Security Inquiry